Terms and Conditions

- **Booking Confirmation**: Customers will receive a confirmation email with journey details after booking with HEATHROW MINICAB/MINICABITT. It is the customer's responsibility to verify all information for accuracy. 
**Liability Disclaimer**: The is not liable for missed flights or appointments due to heavy traffic, adverse weather, accidents, road, vehicle breakdowns, or other unforeseen circumstances. We will provide assistance as needed. -
**Vehicle Selection**: Customers must choose a vehicle suitable for their passengers and luggage. For any uncertainty, please contact us. No refunds will be given for alternative arrangements if the chosen vehicle cannot accommodate or luggage. -
**Airport Transfer Timing**: Customers should arrange for taxis to arrive at least 4 hours before flight departure for airport bookings. - **Compliance with Local Laws**: Customers must adhere to local regulations, including ensuring that all luggage is securely fastened in the boot. For questions about vehicle capacity, please contact us. Smoking is strictly prohibited in our vehicles. Provide accurate arrival times in the UK and avoid submitting departure times to prevent confusion. Proper contact details should be provided for alternative communication. Notify us of significant flight delays for assistance with arrangements. 
**Traveling with Animals**: If traveling with animals (e.g., cats or dogs), please indicate this in the booking instructions. We reserve the right to refuse bookings if this information is not provided, and no refunds will be issued The route taken will be at the driver's discretion, with alternative routes assessed case-by-case. -
**Changes During**: Passengers must inform us of any changes made during their journey to ensure appropriate fare adjustments avoid disputes with the driver. -
**Refund Policy**: No refunds will be provided if a customer does not wait for the driver and takes another taxi without notifying the office. - **Cancellation Notice**: Customers are advised to provide 24 hours' notice when canceling pre-bookings (this condition does not apply app or live bookings). -
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